FAQ
If you have any further questions, please do not hesitate to contact us by email
An eSIM is a digital SIM card embedded in your device that lets you activate mobile plans without physical SIM cards. No store visits, no plastic waste, just instant connectivity.
Crypto payments ensure your privacy and anonymity. No identity verification required, no payment history stored. Your connectivity, your privacy.
We accept Bitcoin (BTC), Monero (XMR), and Ethereum (ETH). More privacy-focused options coming soon.
Absolutely not. No name, no email, no phone number, no KYC. Just payment and your eSIM profile. Complete anonymity.
Most modern smartphones (iPhone XS and newer, recent Android flagships) support eSIM. Check your device settings under Cellular/Mobile Plans to see if you have an 'Add eSIM' option.
Yes, you need WiFi or mobile data to download and activate your eSIM profile. After installation, the eSIM works independently.
Scan the QR code from your order page with your device camera, or manually enter the SM-DP+ address and activation code in your device settings under Cellular/Mobile Plans.
Yes, enable data roaming in your device settings. Our eSIMs work through partner networks globally, which technically counts as 'roaming'.
Yes, depending on the plan you choose. Some plans include voice and SMS, others are data-only.
Check your balance on your order page or dial the service code provided with your eSIM activation details. Keep your order page link safe.
Your connection stops until you top up. Visit your order page to add more funds using cryptocurrency. Your eSIM profile remains active.
eSIMs can only be transferred a limited number of times. If you need to move it, contact us with your order details. Plan accordingly.
Save your order page link immediately - it's your only way to access eSIM details and top-up. We cannot recover it without compromising your anonymity.